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Privacy Policy

Last updated: 5 October 2026

At ATO Landscapers, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect through allthingsoutside.co.uk, why we collect it, how we use it, and your rights regarding your personal information.

1. Who we are

This website is operated by ATO Landscapers.

For privacy-related questions or requests, you can contact us at:

Email: allthingsoutside25@gmail.com
Website: allthingsoutside.co.uk

2. What information we collect

Our website is primarily a showroom website that allows potential customers to view information about the landscaping services we provide.

When you choose to use our "Get a Quote" form, we collect the information you provide, which may include:

  • Your name

  • Your email address

  • Your telephone number

  • Your postcode

We may also collect certain information automatically when you visit our website, such as your IP address, browser type, device information and information about how you interact with our website. This may occur through cookies, analytics tools and advertising technologies described below.

We do not intentionally collect sensitive personal information through our website.

3. Why we collect your information

We may use your information to:

  • Respond to your enquiry

  • Contact you about your quote request

  • Understand the general location of the work

  • Discuss your landscaping requirements

  • Provide you with a quotation

  • Follow up on your enquiry

  • Manage customer and potential customer information through our CRM

  • Send marketing communications where you have provided the appropriate permission or where otherwise permitted by law

  • Understand how people use our website

  • Measure the effectiveness of our advertising

  • Improve our website, services and marketing

  • Protect our website from fraud, abuse and security threats

We only collect and use information that is reasonably necessary for these purposes.

4. Our lawful basis for using your information

Under UK data protection law, we need a lawful basis for processing personal information.

When you submit your details through our "Get a Quote" form, we generally process your information because it is necessary to respond to your enquiry and take steps at your request before potentially entering into a contract.

We may also process information where necessary for our legitimate business interests or where we are legally required to do so.

For certain marketing activities, cookies and advertising technologies, we may rely on your consent where this is required by law.

You can withdraw consent for non-essential cookies or marketing communications at any time.

5. How we use your information

Your information may be used by ATO Landscapers to deal with your enquiry and operate our business.

We do not sell or rent your personal information.

We may use your information to:

  • Respond to enquiries

  • Provide quotations

  • Provide landscaping services

  • Manage customer relationships

  • Keep appropriate business records

  • Send relevant marketing communications where permitted

  • Measure and improve our advertising campaigns

  • Improve our website and services

We do not use your information for unrelated purposes.

6. Google Ads

We may use Google Ads to advertise ATO Landscapers online.

Google Ads may use cookies, advertising identifiers and similar technologies to help us measure advertising performance and understand whether advertising campaigns result in website visits or enquiries.

Where required, non-essential advertising cookies or tracking technologies will only be used after obtaining the appropriate consent.

Google may process information in accordance with its own privacy policy.

You can find more information about how Google uses information through Google's privacy resources.

7. Meta advertising

We may use Meta advertising services, including advertising on platforms such as Facebook and Instagram.

Meta may use cookies, pixels and similar technologies to measure advertising performance, understand how visitors interact with our website and help us show relevant advertisements.

Where required, non-essential advertising cookies or tracking technologies will only be used after obtaining the appropriate consent.

Meta may process personal information in accordance with its own privacy policy and terms.

8. Customer Relationship Management (CRM)

We may use a Customer Relationship Management (CRM) system to securely manage information relating to enquiries and customers.

Information stored in our CRM may include details such as:

  • Name

  • Email address

  • Telephone number

  • Postcode

  • Details relating to your enquiry

  • Information relating to quotations or services provided

The CRM is used to help us manage enquiries, communicate with potential customers and customers, provide quotations and manage our business relationships.

We only use information in the CRM for legitimate business purposes connected with our services.

9. Email marketing

We may use your email address to send marketing communications about ATO Landscapers, including information about our services, offers, updates or other relevant information.

Where required by law, we will only send marketing emails where you have provided the appropriate consent.

Every marketing email will provide an appropriate way to unsubscribe or opt out of future marketing communications.

You can also contact us at allthingsoutside25@gmail.com to request that we stop sending you marketing communications.

Please note that opting out of marketing communications does not prevent us from contacting you about an existing enquiry, quotation, booking, service or other legitimate business matter.

10. Who we share your information with

We do not sell or rent your personal information to third parties.

However, we may use trusted service providers to help us operate our website and business.

These may include:

  • Wix, which hosts and provides the infrastructure for our website

  • Google, where Google advertising or related services are used

  • Meta, where Meta advertising services are used

  • Our CRM provider, which helps us manage enquiries and customer information

  • Our email marketing provider, where applicable, to send and manage marketing communications

  • Other service providers where reasonably necessary to provide our services or operate our business

These providers may process personal information on our behalf and are expected to handle that information in accordance with applicable data protection requirements.

We may also disclose information where required to do so by law.

11. Cookies, analytics and advertising technologies

Our website may use cookies and similar technologies.

These may include:

Essential cookies
These are necessary for the website to function properly, provide security and enable essential features.

Analytics cookies
These may help us understand how visitors use our website and improve its performance.

Advertising cookies and technologies
We may use technologies associated with Google Ads and Meta advertising to measure advertising performance and understand interactions with our website.

Some cookies and tracking technologies are non-essential and may require your consent before they are used.

You can manage or withdraw your cookie preferences through the cookie settings available on our website, where provided. You can also control cookies through your browser settings.

12. International data transfers

Some of the service providers we use, including technology, advertising, CRM or email service providers, may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection law.

This may include using an adequacy decision or appropriate contractual safeguards where required.

13. How long we keep your information

We will only keep your personal information for as long as reasonably necessary.

For quote enquiries, we may retain your details for as long as necessary to:

  • Respond to your enquiry

  • Provide a quotation

  • Follow up on your enquiry

  • Provide services if you become a customer

  • Manage our customer relationship

  • Maintain appropriate business records

  • Meet legal or accounting requirements

Marketing information will be retained only for as long as necessary and in accordance with applicable marketing and data protection requirements.

If your information is no longer required, we will take reasonable steps to securely delete or dispose of it.

14. How we protect your information

We take reasonable steps to protect personal information from:

  • Unauthorised access

  • Accidental loss

  • Misuse

  • Unauthorised disclosure

  • Unauthorised alteration

Our website is hosted through Wix, which provides security and infrastructure for the website.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

15. Your data protection rights

Depending on the circumstances, UK data protection law gives you a number of rights concerning your personal information.

These may include the right to:

  • Ask what personal information we hold about you

  • Request a copy of your personal information

  • Ask us to correct inaccurate information

  • Ask us to delete your personal information in certain circumstances

  • Ask us to restrict how we use your information in certain circumstances

  • Object to certain processing of your information

  • Request that your information is transferred to another organisation in certain circumstances

  • Withdraw consent where we rely on consent to process your information

If you would like to exercise any of these rights, please contact:

allthingsoutside25@gmail.com

We may need to verify your identity before fulfilling certain requests.

16. Complaints

If you have a concern about how we have handled your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.

17. Links to other websites

Our website may contain links to other websites, including social media pages or external websites.

We are not responsible for the privacy practices, security or content of websites operated by other organisations.

We recommend checking the privacy policy of any external website you visit.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time if our website, services, data processing activities or legal requirements change.

The latest version will always be made available on this page.

Last updated: 5 October 2026

19. Contact us

If you have any questions about this Privacy Policy or how ATO Landscapers handles your personal information, please contact us:

ATO Landscapers
Email: allthingsoutside25@gmail.com
Website: allthingsoutside.co.uk

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